Dayton Ohio Tri State Area

Customer Testimonials

  • Joni in Dayton - “Very responsive and easy to schedule on phone, came out within 24 hours to give estimate on a Friday and did the work on Monday. Repaired large open finished basement carpet that needed stretching and seam repair, also cleaned a staircase and 2 other rooms. Basement especially looks fantastic and they did no baseboard damage as I've experienced with "big box store" carpet-layers in the past. Did not add on extra charges for stains or deodorizing - stuck with the original estimate. Would definitely use again. Owner even followed up with a thank you letter a week or so after the service was done. Very professional.”
  • Linda in Dayton “They called the day of the cleaning to give us a window of the arrival time. They were prompt. They made the carpet and the chair look much better than we were expecting! It didn't take long. Dealing with them was a pleasure. We definitely will call them again!” Patricia in Beavercreek “A two member team came to my house and they worked efficiently and professionally as they prepared and then cleaned 3 carpet areas in my home. They were very neat and tidy as well. Other than the fact that my carpets were clean and looked great, you wouldn't have known they were there. Thanks for such a job well done.”
  • Susan in Beavercreek - “They arrived right on time and went right to work. They were knowledgeable about carpets and did a wonderful job. The carpets looked bright and clean, almost like new (and they are older carpets). I have used other carpet cleaning companies and this company, by far, did the best job. I was impressed with this hard working crew.” Jaime in Xenia - “They were very flexible in scheduling and were prompt! I felt they truly cared about the quality of the job. and I will use them again in the future. From the phone call to the arrival it went very well.”
  • Herb in Springfield - “I had Master Craft clean carpet and upholstery for my elderly parents. They showed up right on time and did a great job. I was so pleased that, over time, I have hired them twice. Same results both times. I will be calling them when I need my carpet cleaned at my home. I have had carpet cleaned many times over the years, business and home, and the best I can say is, it may be OK but I was never really satisfied. I started renting equipment and doing it myself, just to get it done right; very time consuming and labor intensive. I have to say that Mastercraft does a better job than I can do, so I feel compelled to happily give them an outstanding rating.”
  • Helen in Miamisburg - “I contacted them online for an estimate and received a prompt response. On the day of the scheduled service, I received a phone call in the morning telling me the service reps' time of arrival. They were on time and got to work promptly. The loveseat had a lot of cat hair on it, and they took the time to remove it all. The reps were polite and hardworking. The price for the service matched the estimate to the penny.On the whole I was quite pleased with the service.”
  • Kenneth in Vandalia “Everyone that I had contact with in this company were very professional. Great communication and they came when they said they would come. The two gentlemen who did the cleaning were very quick at setting up and wasted no time getting started. In my opinion they did a great job. They answered any questions I had. I didn't time the whole process, but I'm sure they were in and out within an hour of arriving. At the end they made sure I was aware of what I should not do until the rugs had time to dry.”